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Returns & Refunds

Information about returns, damaged orders, incorrect items and refund timings.

Can I return my order?

You have 30 days from receiving your order to request a return. For hygiene and safety reasons, we can only accept returns on unopened, unused product...

What if my order arrives damaged?

Please contact us as soon as possible at [email protected] or through the contact form. Include your order number and photos of the damaged item and pa...

What if I receive the wrong item?

Please contact us at [email protected] or through the contact form with your order number and details of the item you received. We will review the issu...

How long do refunds take?

Refunds are issued to your original payment method within 5 working days of your return being approved. Depending on your bank or payment provider, it...